Corona Virus (COVID-19): An Update For Our Customers

With all the uncertainty surrounding the ongoing Corona Virus (COVID-19) pandemic, we wanted to provide our customers with a short update regarding our current situation and the changes we have made to reduce the risk of infection, both for our staff and our customers.

Our garage is still open for business

We are following all Government guidelines which currently allow garages to remain open. However, as of March 30th, all MOTs are extended by six months. This affects all cars, motorbikes and vans and brings these light vehicles into line with HGV’s, buses and lorries. These heavy vehicles received a three-month exemption MOT exemption last week.

We are still open to complete any repair work your vehicle may need and MOT’s up to and including the 29th of March. While your vehicle may be exempt from an MOT test at this time, you must still keep it in a roadworthy condition when travelling to and from essential work. That is why we now offer a free vehicle health check to keep your car safe and road legal. This advice is changing regularly, and our operation is under constant review. We are complying with all the Government’s guidelines and have put measures in place to reduce the spread of the virus.

No-Contact Collect and Return

If you or a member of your household are self-isolating or at highest risk of catching the virus, we now offer a No-Contact Collect and Return service for your vehicle. When you book with us, you have the option to keep your appointment completely devoid of physical contact between you and the mechanic.

We will discuss a safe place for you to leave your keys and inform you when we arrive, so you can place them appropriately. They do not need to remain there for more than a minute or two while we collect your car. Our mechanics will wear gloves and use protective seat, floor and steering wheel covers during transportation and the work to avoid contamination. When we return your car, we’ll leave the keys in the agreed safe location and contact you as soon as we arrive so you can retrieve them. You can also pay for your appointment over the phone to further reduce the risk.